I’m more than a month into juggling two jobs as a consultant, one at my old office doing some web and comms work, and another with the Climate Investment Funds on climate change and organizational learning. It’s amazing how things fell into place, how one lunch led to two coffee meetings, and then two contracts a couple of months later. I had an open plan when I came to the US- reconnect with family and friends, attend a writing workshop, and meet some old colleagues. If nothing came up in the work front, I was ready to pack and move on. But I only realized how much I missed the District as soon as I came back, and thought it would be nice to stay here for a while and find something to do.
“How long have you been in DC?” I often get asked when I reveal I’m not originally from the area, to which I have prepared a spiel of my DC 1.0 circa 2011–2013, and how I ended up again in the East Coast this time around. This bitemporal experience makes me appreciate this city all the more. I now look at the city with fresh eyes looking with delight at my old haunts, curiosity with new shops and buildings, and nostalgia with those that have closed down. Many of my fellow former JPAs have left, moving on to do their PhDs, or back home. People, just as with places, have come and gone.
Before I lived in Foggy Bottom steps from the World Bank and near the White House during DC 1.0, I’ve now moved farther to a friend’s house in the North East about half an hour’s commute downtown (that is, if the Metro is working- I’m looking at you, Red Line). But I get to work from home, or make that work from Brookland, where there are cafes and more dining options. I’ve established a daily routine: I wake up early and start working, walk to the hip neighborhood around 10 or 11 in the morning to grab an early lunch, spend the rest of the afternoon at a café at a bookstore, then try to be back home before it gets dark. Weekends are spent on more walking and exploring other nearby neighborhoods or towns.
I make it sound like I’ve got this adulting all sorted out. Yes and no, depending on how you define “sorted out”. My work is far from stable and cushy contrary to how others may perceive it. And that’s fine. With these social and professional changes also come personal ones, mostly on realizing what matters to me: going for long walks, exploring interesting neighborhoods, keeping in touch with family and friends, and defining and redefining personal values and lifestyles. Whereas I only used to treat Washington DC as the city where I lived to work, it has become a more meaningful place where I live to live.
Woah, that’s a lot of introspection. Something to get us back to reality: Donald Trump just got elected President of the United States of America.
I’m now puttering about in Washington, DC. In the early mornings and late evenings I help out with the digital marketing of my cousin’s startup in Australia. In-between I spend some days seeing friends and former colleagues for meet-ups. And then there are also Meetups, which I’ve been doing an average of two a week, mostly tech-related ones.
The last one I attended last Thursday is called ‘Techfugees‘, a portmanteau of the words ‘technology’ and ‘refugees’. It was the first meeting of the group, and most definitely not the last one given everyone’s enthusiasm and commitment to their work in assisting refugees in or from conflict/post-conflict areas. About 20 participants (meetupers? meetlovers?) showed up, which wasn’t too shabby given there was thunderstorm earlier that afternoon. It fwas a good mix of non-profit and tech folks who are in one form or another working with the Syrian refugees here in the US. Their work range from providing digital literacy classes or developing an app for children to improve their psychosocial development, while others are looking for ways to communicate effectively via SMS.
I’m interested in the topic myself given my previous engagement in humanitarian work- not in a conflict zone, but still in an environment just as disrupted- in a post-disaster setting, when I worked on monitoring and evaluation (M&E) with the UN-FAO on its Typhoon Haiyan Emergency Response and Rehabilitation. I want to get a better grasp of how technology can facilitate aid in all its forms, be it providing food, water, shelter, and other emergency supplies, to improving refugees’ living conditions or expediting the movement of people.
It got me into thinking of the technology already available out there, or how it could have played a role in my previous work, with the affected people and emergency responders in mind. So I came up with the list below, roughly arranged according to what’s crucial as soon as a powerful earthquake jolts a city or a conflict erupts. The information below is by no means exhaustive, but I hope will be just as useful.
Satellite phones. Communications are usually brought down intentionally or as collateral damage in emergency situations, that’s why satellite phones, or sat-phones, are a staple in many bigger organizations that can afford it. But I learned from experience there are also times when their signals can be jammed, like that time when some VIPs visited the project site I worked in.
CB radios. In hindsight, it seems this more humble cousin of the sat-phone, wasn’t used that often except for communication by security teams, or at least that’s what I observed.
Radio. Call it old-school, but AM radio was one way farmer-beneficiaries learned of seed and fertilizer distributions that were going to be held in their villages. And the other ways? Word-of-mouth and town-hall meetings.
Firechat or GoTenna. Users of Firechat create a virtual mesh to allow mobile communication via bluetooth or wifi, even when there’s no cellphone network for some reason (see point 1). It has gained some modest traction in some cities in the Philippines, although I’m not sure why this app hasn’t gone mainstream given its potential especially in areas where communication gets cut-off (see point 2). Is it the lack of any admin rights to the conversation, or the sense of urgency to install the app? Let’s not wait for an emergency to happen before it catches on. I haven’t used GoTenna myself, which acts like a CB radio for texts, but the concept also looks promising.
Data-gathering/surveyed instrument apps. I was envious of a university friend who also happened to be working on M&E in another international non-government organization (INGO). They used tablets and a data collection app for their surveys. It’s faster and eliminates one layer of data input, yet it still poses issues and challenges. Meanwhile, we conducted our surveys with ol’ trusty pens and papers.
Drones. They have taken off (no pun attended) in the past years mostly for video recording. I can imagine it useful for visual monitoring and transporting medicines and other portable emergency supplies.
IDs. I saw one beneficiary whip out an ID with a barcode given by an INGO, possibly for monitoring the benefits she has received from them. We couldn’t honor the ID because it’s not a government-issued one (but I did get envious again).
Mobile cash transfers. Cash transfers are a popular intervention because it stimulates the local economy just right after a disaster situation. For a country which has a high mobile penetration such as the Philippines, there is an opposite trend in the use of mobile cash transfer versus other developing countries, say, Kenya. Despite my country’s inclination to mobile technology, it’s still largely a cash-based economy. I’ve seen endless lines outside banks and pawnshops which participate in cash transfer programs to dispense money on designated days of the week. Many factors impede the adoption of mobile cash transfers, a few of them include perceptions of trust on telcos, technological literacy, or dealing with lost cellphones (and numbers) that ars supposed to ‘receive’ the money.
Here’s my list of technology- both hardware and software- that I hope would exist soon and could prove very useful in humanitarian response situations. Many are very feasible and within reach, and I won’t be surprised if they actually do exist already.
Mobile communication kit. A cellphone that can be recharged via solar power would be ideal for communication to continue in the event of downed power lines. In the wake of Typhoon Haiyan, temporary mobile networks were up in less than a week, giving life to cellphones. and easing communication lines, until their batteries ran out.
Slack for cluster coordination. One of the mechanisms established in emergency situations are so-called ‘clusters’- groups made up of different organizations working on the same areas such as WASH (water, sanitation and health), agriculture, housing, and other sectors. Email is still king when it comes to communicating to multiple people. But in conflict and disaster areas where urgency is the name of the game, Slack can fill that void for sending quick-fire messages that can’t wait, provided there’s internet connection.
Emergency kit with tracker. In addition to supplies like food and water, emergency kits can be equipped with senors, which are triggered to track people (or at least, the kits) who could get buried alive inside collapsed houses or buildings in the event of bombings or earthquakes (as suggested by Julieane Camile Lacsina).
Use of technology in refugee situations has a huge potential, both as means to facilitate communication and coordination, or as a product itself that could save lives. Many of these technologies- be it hardware or software- are already out there. Personally, I’m looking for systems, platforms or norms/protocols that create additional value by taking advantage of existing yet fragmented tech to facilitate communication and coordination in post-conflict or disaster settings.
Do you have anything to add to the list? Let me know by leaving a comment or tweet me @jadz.
This was first published yesterday through my newsletter. To get first dibs on my writing and other updates, subscribe here.
The past weeks I have been busy with work and some personal writing. And in the coming ones I will be, like some of you, job-hunting! Do youhave some tips for me this time?
Here’s some reading to munch on over the weekend…
Remember when I wrote about learning and including the jargons in the area and sector in your statement of interest, which I termed bureaucratese.The New York Times recently featured a study on how the World Bank’s use of language has evolved, from using precise words to more amorphous language like cooperation and more recently, governance. Here’s an example:
“Countries in the region are emerging as key players on issues of global concern, and the Bank’s role has been to support their efforts by partnering through innovative platforms for an enlightened dialogue and action on the ground, as well as by supporting South–South cooperation.”
Now let me go back to mainstreaming the graduation model into the global development agenda. Moving forward…
One of the reasons people are attracted to working in development is the cushy compensation. Do you really know how much expats earn? My eyes went O_O the first time I heard about out some years back. A local aid worker asks whether this is justified given similar (or at times, better) skill set of the national staff than the international hire. Don’t forget to browse the comments section.
I consider myself mostly lucky when it comes to my career. What role does luck play in landing awesome jobs and getting ahead in life? A big one, apparently. Just something to keep in mind when the going gets tough and that dream job application falls through. And I’m saying this based on personal experience.
I had a good chat via Skype with one reader from Bangalore who’s now interning for a research institute. Among other topics we discussed, he asked me about my day to day tasks in my previous and current work, which I hope to write more about in the future.
Guide questions for each paragraph to help you write that kickass cover letter
This was first published yesterday through my newsletter. Edited for style and updating of timeline. To get first dibs on my writing and other updates, subscribe here.
I got a flurry of email requests to review cover letters and CVs over the weekend. Apparently the deadline for submission of applications for the World Bank Analyst Program is coming up, as in today, 05 April. I try my best to respond to all requests but alas, I’m only human and unable to do so. So I muddled through my slush pile and plucked out this (draft) quick guide on how to write a cover letter. Or at least it’s the guide I’ve been using all these years which has lent me varying levels of success (and countless rejections, too). Like most advice and things you read online, take them with a grain of salt:
You should treat the cover or application or cover letter as precious real estate. Keep it to a page, if possible, and do yourself and the hiring manager a favor. I believe the application letter should try to illustrate three things: your language proficiency, thought process and how you structure concepts, and knowledge and skills.
Below I formulate guide questions, where your response can form each paragraph that can make up the cover letter. Feel free to add a paragraph or two if the letter warrants the introduction of other topics.
Guide question 1: Why are you interested in and what makes you qualified for the position?
Paragraph 1 is the opening paragraph where you introduce yourself, and try to grab the attention of the reader. It could be someone from the HR, the hiring manager, or even the head of the organization itself. What you want to convey is that you’re the right person they’re looking for to perform the job. Cramming that information in the shortest paragraph in a job application letter sounds like a tough job (no pun intended), yet at a closer look it isn’t. Here you just state the position to which we’re applying and how you learned of the job posting, although the latter is really optional. The second sentence encapsulates your areas of expertise and skill set which you deem are valuable for the job and to the organization, plain and simple. Here you set the tone of the letter, and introduce our reader to what you have up our sleeve in the succeeding paragraphs. In these three to four lines of text your aim is to prime and hook the HR guy, showcase your abilities, that you’re the the best candidate for the job.
Knowledge and Skills
Guide question 2: What knowledge and skills do you possess, and how do you show that I am the perfect candidate to the job?
Paragraph 2: Establish your expertise in support to the first paragraph. Here you drill down on work experience and skills you have gained through the years, while linking them to the job requirements all the time. It is easy to dump all the jargons and get lost in the writing. But you have limited real estate. In this case, limit it ideally to a page. So every word counts and has to be relevant to the job. This is important to not to loseyour focus in what you’re writing. Here you should also show that you speak their language-bureaucratese. It may sound like a jumble of technocratic jargon to those outside the field of international development, but this is really how they speak. In the world of search, without the right keywords, you won’t be found. This is not to say that you could and should lie in your cover letter by including terms and phrases you don’t really know about. Once we had a talk wth a senior HR staff, and he said one of the few grounds of termination is false declaration and falsification of documents. So keep that in mind. Simply review the job description and pick out technical and action words, and show how you have performed them in your previous work.
Your selling point
Guide question 3: What other special skills have you acquired that will pique the interest of your employer and set you apart from other applicants?
Paragraph 3: Boast about your other valuable skills that could set you apart from other candidates. It could be skills you have been learning from a side project. If you are applying for a research post which requires data crunching and bending, have you made a couple of coding tweaks on Stata to smoothen your data or improve your workflow (no, not to influence the result)? Did you render any volunteer consulting service for a non-profit school to improve their operations? Or maybe you’ve started a blog, and give tips to freelancers on how to find clients. This would be a good time to highlight those, but make sure the skills you will feature are relevant to the job.
Guide question 4: To summarize, how can you perform the tasks at hand, and be of value the team/department, and overall objectives of the organization?
Paragraph 4: Time to wrap things up. End your story with your educational background. I am putting this toward the end because a diploma from a pedigree school can only get you too far. While some hiring managers may still put a premium on the school one went to, I believe it’s only valid two or three years down the road, and its value diminishes thereafter. Moreover, most likely the best of the applicants will have more or less similar education, so this shouldn’t figure into and be a clincher in most hiring decisions, unless it’s a research-heavy job, where certain universities may have a tradition of quality researchers. I would hire someone from an OK university who has been doing interesting work and with a multi-faceted personality, than someone banking on the prestige of a top university. If you’re both, then you’re the golden unicorn your soon-to-be employer has been looking for. As I write this, I just realized maybe I should stop mentioning my education background altogether, and stick to my own advice and use the free space to summarize how my knowledge, skills, and previous work experience will be of value to the organization.
Got more tips on how to write a cover letter? Do let me know. Good luck to all applicants and keep me posted how your application goes.
Modesty aside, I usually wow people when I mention that I have worked for this brand-name organization or studied in that university at home and abroad. Whether I’m really making good use of my education is still up for debate. It makes me feel uneasy and look for ways to respond appropriately. Though most of the time, I only manage an aw-shucks smile, because, truth be told, these people I meet outside of work seem to be doing far more interesting things, like running a tech startup or directing an art gallery.
My CV shows a well-manicured collection of job titles, development acronyms and bureaucratic jargons which, ironically, and I’m afraid, so far-removed from the people we’re trying to serve. But beneath the collection of development-esque and poverty-see language are small gigs and odd jobs I have done to earn an extra peso/euro or two. A few have fell through the cracks of my work history on purpose, scrubbed off my resume and replaced by more impressive job titles accompanied by arcane descriptions, while others will never see the light of day, or in this case, a line of space. Here they are in chronological order:
Telemarketer. For a few days one university summer break, three of my high school buddies and I worked the phones in a small corner office of a pharmaceutical company in Makati. We got the gig through one my friend’s sister-in-law who worked in the same company. We rang up drugstores to update a database containing their contact information. This was in early 2000 before the BPO boom. It was my first taste of the working life, daily commute and all. We were thrilled to have found a ‘summer job’, which were scarce back in the days. We also felt rich with our daily wage of PhP500 (About $10 back in 2001). It’s the one and only job in a private company that I’ve held down so far.
House cleaner. Once tapped into the Filipinoexpat community in Freiburg, I met many a Filipinas who seem to be mostly working as cleaners. Over merienda one time, one of them (I can’t recall her name now) asked me if I’m interested in a cleaning job at her parent-in-laws’ house. I said yes. We agreed to meet there the next Friday, where she showed and helped me clean the house. And for a few months every Friday at 10 in the morning, I went to the elderly couple’s house just outside the city center to vacuum the floor and carpets, wave a feather-duster on the antique furnitures, and pick-up old, stale bread from the kitchen counter and wipe it clean of crumbs. Yes, the cleaning included scrubbing the toilets. For two hours of work once a week I pocketed 20 Euros (this was above ‘industry’ rates, where the going rate is between five to seven Euros), half of which was spent right away that evening on Weisswurst and a glass of Railer or two.
Restaurant cleaner. Waiting tables is a popular student job in Freiburg, but I never got to do one. One summer, the same lady who offered me the house-cleaning job asked if I was interested to clean in the Thai restaurant where she waited tables. For 7 Euros an hour for two hours every Tuesday and Thursday, I wiped chairs and tables, swept and mopped the floor, and cleaned the toilets before the restaurant opened its doors. I only remember doing it for a couple of weeks, and just stopped getting a call back one day. Looking back, I realize I was laid-off from my job for the very first time, and I hope it will also be the last.
Research assistant. Over wine during one gathering hosted by graduate program, I chatted with the head of the head of the sustainability unit of my university. I told him of my own background on sustainability, and a few days later, got an email from him offering me a research assistant post in his department. The work paid about 11 Euros an hour. I held down the job for about a semester, until I had to write my Master’s thesis.
University blogger. Perhaps inspired by my blog and the emerging new media opportunities at that time, our program coordinator asked me if I wanted to write for a blog led by the university admin, with the aim of promoting my program and the university. I didn’t think twice, of course, and was soon employed part-time as a student assistant. Unfortunately, I can no longer find links of what I wrote.
Editor. Probablythe most one I enjoyed doing, I edited thesis manuscripts for ten Euros per hour. Friends and classmates who hired my service got a discount, of course.
Have these jobs helped me in building my career or personal growth? But if you ask me if my apartment any cleaner, the answer is no. Am I a better data collector? Maybe. I mostly worked to earn extra or because I was very interested in writing. On those times I got lucky they were both. I can only think of two take-aways from these experiences. First, friends and acquaintances can open up job opportunities, however odd they are. Second, after working as a cleaner, I am now repulsed by lemon-scented cleaning agents. What about you? What odd jobs have you done, or are you currently doing?
If there’s enough interest (say, five?), let’s hold a one-hour webinar to discuss your questions on job applications, interviews, and internships. We can use an AMA (ask me anything) format and keep things informal and fun.
I have to edit this because apparently the link to the filtered internship openings is not working. Also I found out a quirk of the filtering system, which could potentially ‘hide’ older openings that are still actively accepting applications.
Some of you have asked about internships at the ADB. Right now there’s 24 of them. If you’re only applying now, you might miss it. ADB recently migrated to a new job application management system, and I just realized there’s some filtering maneuvers you have to do, otherwise you might miss some job postings. Vacancies that are still active but posted more than a month ago might no longer show up because you might choose the wrong timeframe under the ‘Posting Date’ filter (I don’t know the default settings anymore). To view all the internship openings, do the following:
Focus your attention on the filters on the left-hand side column
Under the first filter, the ‘City’ under the ‘Location’ filter should have no boxes ticked.
Under the second filter, ‘Job Field’ and ‘Staff Category’, click ‘Internship’. If it’s not showing up, look for it by clicking ‘See all job fields’.
Under the third filter, the ‘Posting Date’ should be blank. This is the critical part. Otherwise, if you choose one of the other options, it will only show ‘newer’ vacancies that have been posted, and there are none for internships.
Deadline is in two weeks, 15 March. Say hi when you make it to Manila.
What do you think of the new ADB jobs board and application system?